Thank you for your visit to www.crosscall.com. You will find the rules and conditions governing the use of this website below, including concerning the processing of personal data. By visiting this website, you agree to abide by and respect them.
1) Website publisher
This website is published by CROSSCALL Société par Actions Simplifiée (simplified company limited by shares) registered on the corporate and trade register of Aix-en-Provence under no. B 518 706 890 with a capital of €250,880.00 and headquartered at 245, RUE PAUL LANGEVIN – ZONE D’ACTIVITÉS DES MILLES – 13290 AIX EN PROVENCE, FRANCE.
VAT identification no.: FR25518706890
Tel no.: +33 (0) 892 704 740 (technical support, 9 am to 6 pm Monday to Friday. €0.40/ min + call cost).
Email address: [email protected]
2) Website Publication Director
3) Web host
The company ONLINE SAS – BP 438 75366 PARIS CEDEX, FRANCE
Identity of the data controller: Personal data are collected by CROSSCALL Société par Actions Simplifiée (simplified company limited by shares) registered on the corporate and trade register of Aix-en-Provence under no. B 518 706 890 with a capital of €250,880.00 and headquartered at 655, rue Pierre Simon LAPLACE 13290 AIX EN PROVENCE, FRANCE.
Data types: The data we collect and process include those necessary for any possible orders: your full name, address, email address, password, phone number, IP address, connection data and browsing data, order history, products viewed, delivery incidents, complaints.
During orders, bank data entered for the purpose of payment will be collected and retained by our service provider Ogone (PCI-DSS certified).
In addition, we may also collect some data that is useful for compiling statistics; the number of visits or page views.
The compulsory nature of data will be indicated when entering them.
Recipients: The personal data collected or processed on the Website are for internal use only and are intended for those responsible for processing the visitor’s request at CROSSCALL.
Purposes: This processing makes it possible to:
– Manage your orders;
– Provide evidence on compliance with legal and regulatory obligations (warranty, etc.);
– Improve services on the website and facilitate browsing;
– Customise your browsing;
– Possibly send newsletters, or other information concerning CROSSCALL;
– Advise us of any risk of fraud or abuse on our website.
Duration: These data will be kept for 10 years, the time required for the processing purposes for which they were recorded.
Access, correction or objection: Pursuant to Law No. 78-17 of 6 January 1978, the French Data Protection Act relating to information technology, data files and civil liberty, amended by Law No. 2004-801 of 6 August 2004, you can exercise your rights of access, correction or objection by contacting the following department:
CROSSCALL FRANCE- Marketing/Customer Service Department – 655, rue Pierre Simon LAPLACE 13290 AIX EN PROVENCE, FRANCE
Declaration: Data processing by CROSSCALL is declared to the C.N.I.L. (Commission Nationale de l’Informatique et des Libertés [French National Commission for Computing and Civil Liberties]) under number 1928777 v 0.
Disabling certain cookies may, however, prevent the use of certain features of the Website. This concerns cookies required for the operation of our website, such as cookies that allow your shopping basket to be saved or even the connection to your account.
It is also agreed that continuing to browse shall be understood as acceptance, and the validity period of your consent is a maximum of thirteen (13) months. If you accept our cookies, they will remain on your computer for five (5) years, unless you delete them.
CROSSCALL, the owner of this website, constantly makes every effort to ensure the reliability of all information provided on the Website at the time it is placed online as well as its availability. The information published on the Website shall not be in any way considered as a solicitation or inducement to sell or acquire, in particular, listed or unlisted securities of CROSSCALL. Consequently, you acknowledge using this information under your sole responsibility.
CROSSCALL reserves the right to change or correct the content of information and documents published on this Website at any time, without notice. CROSSCALL cannot be held liable for errors or omissions in the information disseminated or technical problems encountered on the Website and all other websites to which it establishes links, or any interpretation of information published on these websites, as well as the consequences their use.
In a general manner, CROSSCALL shall not be held liable for any damage, direct or indirect, whatever the causes, origins, nature or consequences caused as a result of anyone accessing the website or the inability to access it, as well as use of the Website and/or credit given for any information directly or indirectly coming from the latter.
6) Intellectual property
The Website is the property of CROSSCALL. Unless stated otherwise, the intellectual property rights on the elements accessible on the Website (including, without this list being exhaustive, in the form of text, photographs, images, icons, maps, sounds, videos, software, databases and data are also protected by intellectual and industrial property rights) are the exclusive property of CROSSCALL. CROSSCALL does not grant any licence or any right other than that of consulting the Website.
Consequently, any full or partial reproduction, on any medium whatsoever, by any means whatsoever, including texts and photographs, is strictly prohibited. The reproduction, adaptation, modification, distribution or use, especially for commercial purposes, of these elements may be subject to appropriate legal action, including legal action for infringement of intellectual property rights.
The inclusion of hyperlinks towards any part of the site is prohibited without prior written permission from CROSSCALL. Likewise, information databases are protected under the Law of 1 July 1998. Thus, any extraction or attempted extraction, be it in whole or in part, of the Website is likely to engage the civil and criminal liability of any offender. It is therefore forbidden for you to make a qualitatively or quantitatively substantial extraction of databases placed online on the Website.
© CROSSCALL 2017